Privacy Policy

Your privacy is important to us. It is Selysee’s policy to respect your privacy regarding any information we may collect from you across our Website, https://www.selysee.com.

General

This privacy policy (“Privacy Policy”) is applicable to www.selysee.com (the “Website”) and describes the ways in which information about users of the Website is collected, used, and disclosed when users visit the Website and interact with the services and features offered through the Website (including the online store).

The operator of the Website is SELYSEE (“our,” “we,” or “us”), which is located at Voordijk 502A, 2993BE Barendrecht, The Netherlands (Chamber of Commerce Amsterdam, the Netherlands 77011961).

Any definition preceded by a capital letter and contained in the Privacy Policy shall have the same meaning as in the Terms and Conditions available on the website through the following link Terms and Conditions, unless otherwise defined.

As indicated in the General Terms and Conditions of Sale, SELYSEE manages the Website’s online store, which involves managing activities such as processing orders, delivering products, and processing returns as well as other activities necessary to facilitate the sale of products via the Website. To perform these actions, SELYSEE may need to process specific users’ information (including name, address).

By using the Website, each user consents to our collection, use, disclosure, retention, storage, and transfer of his/her information as described in this Privacy Policy.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies. Please ensure you review any relevant policies on third-party websites before proceeding. 

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

Collection of Data

Your use of the Site may require that You transmit personal data to SELYSEE such as your Prefix (sex), Surname, First Name, Home Address, Zip Code, City, Country, Email address, Telephone, Billing Information. This information constitutes Your PERSONAL DATA subject to the Privacy Policy and is required for Your personal account and to complete the transaction process at the SELYSEE website.

A user can browse the Website without telling us who he/she is or revealing any personal information about himself/herself. If a user chooses to provide us with personal information (e.g., in connection with the use of the services and features offered through the Website), however, then he/she is no longer anonymous to us.

We collect the following types of information (collectively “Data”) to provide users with the use of and access to the Website and the services and features offered through the Website as well as to help us personalise and improve users’ experiences on the Website:

  1. Information we collect automatically: the computer systems and processing programs used to operate the Website automatically log specific data during their normal operation. This data includes, but is not limited to, device ID or unique identifier, device type, computer and connection information, statistics on page views, traffic to and from the Website, referring URL, Internet Protocol (“IP”) address, standard web log information, and anonymous information collected through our use cookies and web beacons (collectively, “Surfing Data”). Some Surfing Data may allow us to identify users if the Surfing Data is associated with other data owned by third parties. SELYSEE collects Surfing Data in anonymous form exclusively for statistical purposes like Google analytics and purposes of monitoring and enhancing the functioning of the Website and its content.
  2. Information provided voluntarily by users with their consent: users may provide personal information to us voluntarily, such as when contacting us (e.g., via email), interacting with the Website’s features, making requests for services offered through the Website, completing forms to access protected sections of the Website, and purchasing products through the online store. The personal information voluntarily provided by users may include, but is not limited to, name, gender, email address, phone number, address, financial information (such as credit card and/or bank account numbers), as well as shipping, billing, and other information that users provide to purchase products through the Website and any additional personal information that we may ask users to provide to use our services.

Analysis of Data

SELYSEE collects Personal Data directly from the User (by registration during the purchase steps). As named before in section 2, Your personal data, SELYSEE may also process the latter’s personal data for the purpose of analysing User’s buying habits and selections, in order to make the SELYSEE shoes, services, website and initiatives more personalised to its customers’ wants and needs.

SELYSEE  will process, by automatic means the value purchased within a framework of time, the frequency of the purchases and the kind of shoes purchased. 

SELYSEE will not proceed with an intensive study of the Users’ behaviour and the study is only intended to propose to visitors and customers products, services and initiatives more personalised to their wants and needs.

SELYSEE can process personal data through an automatic means to study cookies in order to verify the navigation through the website and to purpose products and services in line with the navigation.

Cookies

A cookie is a small file that is sent to the browser in use and saved on Your device when You visit a website like www.selysee.com . Cookies allow the Website to function efficiently and improve its services for every visitor and customer, in addition to providing information to the Website’s owner for statistical or advertising purposes, primarily to personalise Your navigation experience by remembering Your preferences (for example, remembering the language and payment currency You set, in order to recognise You at the next visit and to provide a optimal personal service, etc.)

To offer You customizable and personalised services, SELYSEE uses cookies to store and sometimes track Your navigation data on the Site. 

SELYSEE uses Cookies to:

  • Keep You the opportunity to identify and access information relating to Your use of the Site. The cookie becomes active when You sign up or connect to a service.
  • Identify the pages visited and analyse the behaviour of Users to better meet their expectations. SELYSEE uses this information to personalise content, banners or promotional offers of the Site. SELYSEEreserves the right to use the services of external companies (including Google Analytics services) to evaluate the browsing habits of Users and improve the quality of services. However, the data transmitted through these services still remain anonymous.

You can always decide to disable cookies by changing the preferences of Your browser. However, You will not have access to all features and other services of the Site.

Data storage and Data Protection

Personal data linked to the purchase will be stored for at least 10 years to comply with tax and civil law. Moreover, the data linked to the purchase may be stored for a longer period of time in order to comply with the contractual unlimited warranty granted to the client.

Personal data provided for marketing activities are kept as long as necessary for the particular processing also with reference to the specific sector of activity (luxury products) and considering the interest demonstrated by the clients to be updated on the products, events, initiatives and information of SELYSEE.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

Please understand, however, that no system is perfect or can guarantee that unauthorised access or theft might not occur. We take steps to ensure that the Data we collect is accurate and up to date, and we provide users with the opportunity to update their information as specified in this Privacy Policy. To provide us with updated information, please contact us at selysee.shoes@gmail.com.

Third Parties

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies. Please ensure you review any relevant policies on third-party websites before proceeding. 

Applicable law and jurisdiction

The Privacy Policy, all offers and tenders of SELYSEE, as well as all agreements between SELYSEE and you, are exclusively governed by the laws of the Netherlands. Any dispute arising directly or indirectly, interpretation, or enforcement of the Privacy Policy will be submitted exclusively to the competent court of Rotterdam (The Netherlands).